Arena Pizza Terms and Conditions

Last Updated: December 7, 2024

1. Acceptance of Terms

By placing an order with Arena Pizza,  you ("the customer") agree to be bound by these Terms and Conditions. Please read them carefully before placing your order.

2. Ordering and Payment

2.1. All menu prices are listed in Canadian Dollars (CAD) and don’t account for NS provincial tax rate (HST) which will be added at checkout, unless a government issued GST/HST Tax break is in effect.

2.2. We reserve the right to modify our prices and menu items without prior notice.

2.3. Payment is required at the time of order placement. We accept most credit cards, debit cards, and cash for in-store purchases.

2.4. Online orders may be subject to additional delivery fees or minimum order requirements.

3. Delivery Service:

3.1. Delivery times provided are estimates and not guaranteed. Factors such as weather, traffic, and high-volume periods may affect delivery times.

3.2. Delivery areas are limited to ensure quality service. We reserve the right to refuse delivery to areas outside our designated delivery zones.

3.3. Customers must provide accurate delivery information. Additional charges may apply for failed deliveries due to incorrect information.

4. Food Quality and Safety

4.1. We prepare our food in accordance with Nova Scotia’s Food Safety regulations

4.2. While we take all reasonable precautions, customers with food allergies must notify us when placing their order. We cannot guarantee that any menu item is completely free of allergens.

4.3. Any complaints about food quality must be reported within 6 hours of receipt.

5. Cancellations and Refunds

5.1. Orders may be canceled without charge before preparation begins.

5.2. Once food preparation has started, cancellations may not be possible or may incur charges.

5.3. Refunds are issued at our discretion and may be provided in the form of store credit or monetary refund.

6. Privacy Policy

6.1. Customer information collected during ordering is used solely for order processing and delivery purposes.

6.2. We do not share customer information with third parties except as required for delivery services or by law.

7. Limitation of Liability

7.1. Our liability for any claim arising from our products or services shall not exceed the amount paid for the order in question.

7.2. We are not liable for indirect, incidental, or consequential damages.

7.3 Arena Pizza to the fullest extent permitted by law is not liable for any loss or damage arising from your use of this site. Use of this site is at your own risk, and applies even through negligence. 

8. Modifications to Terms

8.1. We reserve the right to modify these terms and conditions at any time without prior notice.

8.2. Continued use of our services after any modifications constitutes acceptance of the updated terms.

9. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at:

Arena Pizza

2880 Windsor Street, Halifax, NS

Phone: (902)-404-7376

Email: arenapizzahfx@gmail.com

10. Governing Law:

These terms and conditions are governed by the laws of Nova Scotia . Any disputes shall be subject to the exclusive jurisdiction of the courts of the Halifax Regional Municipality.